A faster, more efficient front counter means enhanced customer service. Compassmax not only stores more information on invoices than any other system currently available, it also provides employees with many different ways to search for information to assist customers.

FEATURES:

  • Cash Drawer Report tracks Pick Ups, Cash Drawer Activity, Prepays, Open Credits or Debits, and Coupons.
  • Customers can pay by cash, check or credit card. Any combination of the three can be handled using a split pay transaction.
  • A customer can be set up on a "bill me" basis, to receive a statement at a later time. Their account is automatically updated at the time of pick up. 
  • Process all major credit cards at your front counter; store customers’ numbers in the system for processing without cards.
  • A customer can be issued an open credit amount for a claim or any other reason you find necessary.
  • Customer notes, appearing at the top of the computer screen, and optional "notify messages" can be programmed to remind employees of customer preferences.
  • A full stop can be attached to a customer record. A message will be displayed to the operator and no transactions can be processed.
  • A cash drawer can be cashed out at any time, automatically generating the cash drawer report.
  • Generate quick receipts for those operators who do not price at the front counter, but mark in orders at a later time. Quick receipts can track the invoice number, number of pieces dropped off and due date. A due time and any comments can also be added.
  • Prepay function available for both partial and entire balance of account. 
  • The operator can easily jump to the pick-up screen from the quick receipt screen.
  • Reminds employees entering a quick receipt or an invoice when the customer has other orders ready to be picked up.
  • Detects any discrepancies between the quick receipt pieces counted at the counter and the number of pieces marked in later.
  • Easy maneuverability between screens — move quickly from one function to another, including cashing out a customer at any time. The system will automatically take employees back where they left off.
  • A price garment feature is provided to check prices on garments for a customer without having to use the invoicing function.
  • Racking orders informs the system which orders are ready and where they are located. This can be done through keyboard entry, a scanner attached to the computer, or a detachable scanner that can be carried throughout the plant.
  • Print garment tags or enter a tag-ID into the system.
  • Invoices can be modified, reprinted, viewed, voided or re-racked after they've be written. Track the ori nal number of pieces and price versus the modified number of pieces and price. A detailed transaction report also reports any invoices that have been modified or voided and the operator who performed these functions.
  • Operator mail messaging system.
  • Gift certificate creation and tracking.

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Comprehensive cash control is provided, including an audit trail of all activity in your cash drawer. Credit card processing software makes it easy to process credit transactions. And a full range of easy-to-read reports keeps your business working smoothly and at maximum efficiency:

  • Summary Transaction Report
  • Detail Transaction Report
  • Cash Summary Report
  • Cash Detail Report
  • Coupon Report
  • Hourly Volume Analysis Report
  • Daily Volume Analysis Report
  • Sales By Service Comparison Report
  • Unlimited Customer History
  • Upcharge By Operator Report
  • Ticket Activity Report
    .......... and more

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Information Services

  • Customer Invoice History — View entire customer history over any time period
  • Rack Range Customer List — Identify any orders that may have been accidentally given out from a nearby location
  • Item Description Search — Garments with no Tag ID can be identified by description (for example, "Who has brought in a red dress in the last two weeks?")
  • Locate Invoice by Number — Find the status of any ticket at any time
  • Locate Invoice by Tag Number — Find which order a garment belongs to by Tag ID number
  • Locate Invoice by Reference Description — Find an invoice by logging in a description
  • Lot Status — Monitor all lots (running as well as closed) for dates and piece counts
  • Employee Time Clock/Time Cards